Shipping policy
Shipping Policy
Effective Date: February 2025
Thank you for shopping with us at RitualHide co. We are committed to providing you with a seamless shopping experience, and this Shipping Policy outlines the details regarding the shipping of your orders.
1. Shipping Methods and Rates We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on the weight of your order, the shipping method selected, and your location.
2. Processing Time All orders are processed within 1-3 business days for in stock items and 7-10 days for custom orders. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days.
3. Delivery Times Estimated delivery times vary based on the shipping method selected:
- Standard Shipping: 5-7 business days
Please note that these are estimates and actual delivery times may vary due to factors beyond our control.
4. Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
5. Lost or Damaged Packages If your package is lost or damaged during transit, please contact us at sparksandstripeswoodworking@pm.me within 10 days of the expected delivery date. We will work with you and the carrier to resolve the issue.
6. Returns and Exchanges For information on returns and exchanges, please refer to our Return Policy.
7. Contact Us If you have any questions or concerns about our shipping policy, please feel free to contact us utilizing the contact us form.
Thank you for choosing RitualHide Co.! We appreciate your business and look forward to serving you.
